Privacy Policy

Effective Date: 11th August 2025
Last Updated: 11th August 2025

DigiArk.ca (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

a) Personal Information:
When you contact us, request a quote, or use our services, we may collect your:

• Name

• Email address

• Phone number

• Business name and details

• Payment and billing information

b) Non-Personal Information:
When you visit our website, we may collect:

• IP address

• Browser type and version

• Pages visited and time spent on our site

• Referring website

c) Cookies and Tracking Technologies:
We use cookies, pixels, and analytics tools to enhance your experience, track website performance, and improve our services.

2. How We Use Your Information

We may use your information to:

• Provide and manage our services

• Communicate with you about your projects, inquiries, or support requests

• Send marketing and promotional materials (with your consent where required)

• Improve our website, services, and customer experience

• Process payments and invoices

• Comply with legal obligations

3. Sharing Your Information

We do not sell your personal information. We may share your information with:

• Service Providers: Third parties who help us operate our business (e.g., hosting, payment processing, email delivery)

• Legal Authorities: When required by law or to protect our rights and safety

• Business Transfers: In the event of a merger, acquisition, or sale of assets

4. Data Retention

We keep your personal information only as long as necessary for the purposes set out in this Privacy Policy or as required by law.

5. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal information

• Withdraw consent for marketing communications

• Request a copy of your data in a portable format

• File a complaint with a privacy regulator

To exercise these rights, contact us at hello@digiark.ca.

6. Security

We use appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

8. International Data Transfers

Since we serve clients across North America, your information may be transferred and stored in other countries. We ensure that such transfers comply with applicable privacy laws.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Effective Date.”

10. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, contact us at:

📧 Email: hello@digiark.ca
📍 Address: Toronto, ON, Canada